Job ID 2019-15307

Chain Accounts Representative


Customer Service/Support

1300 GEZON PKWY SW WYOMING, MI 49509-9300


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At Gordon Food Service our customers come first and, as a  Chain Accounts Representative, you will play a key role in exceeding their expectations by listening, leading, problem-solving, and delivering on what we promise.   And that's important when "Customer is King".  By utilizing a consultative, relationship-focused approach, our sales team is at the front lines, helping make our customers' food service businesses thrive. We invite you to join our team of high-performing, results-driven sales professionals, where the potential for our customers is personal.  You’ve never experienced a SALES TEAM quite like ours! 



We are excited that you are thinking about opportunities with us, and we have an amazing story to share.  Here's a quick glance of who we are and the impact you could have on the food service industry.   Gordon Food Service At a Glance  There's a seat at our table for you...


What sets us apart?


A generous 401(k) matching program that is above industry standards
Financial Rewards for Performance
Low-cost Benefit options for your family, health, and future
A Culture of Integrity and Respect




Are you looking for a fast paced position in a dynamic sales environment?  As a Sales Representative on our Chain Accounts team, you will have the opportunity to provide exceptional customer service while supporting order and delivery interactions between chain account customers  (you know, those restaurants that everyone knows by name!), and Gordon Food Service. This role strengthens customer relationships through strong product knowledge and product application, delivery coordination, and error resolution.  This role is a great introduction to Gordon Food Service and allows you to gain experience within, and a better understanding of the food service distribution industry!



What you'll be doing:

  • Answer customer questions and play detective to help solve their problems - you'll work with every part of the company!
  • Manage customer orders so they get what they need
  • Arrange exception deliveries  - we don't want anyone missing out on great food!
  • Help train your teammates; it makes everyone better!

Does this sound like you?

  • High School Diploma or Equivalent - Required
  • Two years previous customer service experience or an equivalent combination of education, training, and experience.
  • Required to rotate through weekend coverage; may perform some work at home if needed
  • Proficient with technology, including data entry

Career Area

Corporate Functions

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We take care of each other at Gordon Food Service. Employees love our competitive benefit plans, which include all the things you would expect and a few that you might not!

Get a quick glance at who we are and the impact you could have on the food service industry. There's a seat at our table for you!

Working Here

Learn More

Be part of an amazing culture where what matters to you, matters to us!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here:

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and drug tests all employees.


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Dec 15, 2019 Dec 21, 2019 Gordon Food Service